Overview
Operations Manager Jobs in Riyadh, Saudi Arabia at BinDawood Holding
This is a start-up project to open pilot convenience stores in Riyadh. We’re looking for an experienced and strategic Retail Operations Manager to lead our retail team. As a Retail Operations Manager, you will be responsible for overseeing and optimizing all aspects of store operations to enhance efficiency, customer satisfaction, opening new stores, and overall business performance.
The ideal candidate should have strong leadership skills, a deep understanding of retail operations, and a proven track record of successful management in a retail setting.
Objectives of this role:
Oversee and coordinate day-to-day retail operations to ensure smooth and efficient functioning
Develop and implement operational policies and procedures to enhance productivity and customer service
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
Collaborate with department heads to optimize inventory management, merchandising, and sales strategies
Manage and lead a diverse team of retail staff, providing guidance and support
Implement training programs to enhance staff skills and product knowledge
Drive initiatives to improve customer experience, satisfaction, and loyalty
Collaborate with the marketing team to plan and execute promotions and events
Ensure compliance with safety and security standards and handle emergency situations as needed
Evaluate and select vendors, negotiate contracts, and manage relationships to support operational needs
Visit sites the business is considering evaluating challenges to new store opening
Liaising with architects, agents, acquisition surveyors and retail colleagues to agree optimum store layout, finishes and any necessary enabling works.
Undertake planning management activities to ensure that necessary statutory approvals and compliances are met.
Instruction of architects and other professionals for any necessary planning or other approvals required.
Ordering store equipments and following to receive on time without any missing
Following stores handover process from Biz Dev dpt
After handover store from Biz Dev filling the stores according to planogram, display promo items.
Required skills and qualifications:
Proven experience as a Retail Operations Manager or in a similar managerial role
Strong understanding of retail operations, merchandising, and customer service principles
Excellent leadership and organizational abilities
Analytical mindset with the ability to interpret data and make informed decisions
Effective communication and interpersonal skills
Knowledge of inventory management, supply chain, and logistics
Ability to work in a fast-paced and dynamicretail environment
Familiarity with retail software and point-of-sale systems
Bachelor’s degree in Business, Retail Management, or a related field
Proactive and results-driven with a focus on continuous improvement
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing, Business Development, and Customer Service
Industries
Food and Beverage Retail and Food and Beverage Services
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Title: Operations Manager
Company: BinDawood Holding
Location: Riyadh, Saudi Arabia
Category: Retail (Retail & Store Manager, Operations Manager), Management (Retail & Store Manager, Operations Manager)
