Overview
Operations and Maintenance Director Jobs in Dhahran, Eastern, Saudi Arabia at Dhahran Techno Valley
Title: Operations and Maintenance Director
Company: Dhahran Techno Valley
Location: Dhahran, Eastern, Saudi Arabia
About the Job
We are seeking a highly skilled and experienced Facility to oversee the comprehensive operations and maintenance (O&M) of our Science Park, including a multi-tenant building within the park. The Facility will be responsible for ensuring the efficient and effective functioning of all infrastructure, services, and facilities, promoting a safe and productive environment for all tenants and stakeholders. You will lead a team of professionals and work closely with various departments, external contractors, and key partners like KFUPM.
Responsibilities
- Develop, update, and implement facility management policies and procedures to ensure optimal operation and maintenance of the Science Park and its multi-tenant building.
- Oversee all aspects of O&M for the Science Park's infrastructure, including but not limited to:
- Janitorial services: Ensuring cleanliness and hygiene standards are met across all common areas, offices, and facilities.
- Landscape maintenance: Managing the upkeep of green spaces, irrigation systems, and outdoor aesthetics.
- Electrical systems: Ensuring reliable power supply, maintenance of electrical infrastructure, and adherence to safety codes.
- General infrastructure: Overseeing the maintenance and repair of buildings, utilities, and common areas.
- Roads and street lights: Managing the maintenance of internal roads, pathways, and lighting systems within the park.
- Manage the O&M of the multi-tenant building, ensuring all building systems (HVAC, plumbing, electrical, fire safety, etc.) are in excellent working condition and tenant needs are addressed promptly.
- Conduct regular inspections and audits of all facilities and infrastructure to identify potential issues, ensure compliance with relevant regulations, and recommend improvements.
- Develop and manage the facility management budget, including expenses related to maintenance, repairs, services, and operational supplies.
- Establish and manage a robust incident reporting system for facility-related issues, investigating problems and developing corrective action plans to prevent recurrence.
- Develop and implement emergency response plans for facility-related incidents, such as power outages, equipment failures, or natural disasters.
- Coordinate and liaise effectively with various stakeholders, including:
- King Fahd University of Petroleum and Minerals (KFUPM): Collaborating on shared resources, infrastructure, and operational matters.
- Tenants: Addressing tenant requests, ensuring their satisfaction, and maintaining strong relationships.
- Contractors: Managing vendor relationships, overseeing service contracts, and ensuring quality of work for all outsourced O&M activities.
- Stay up-to-date with best practices, industry standards, and regulatory changes in facility management.
- Communicate facility objectives, progress, and challenges to senior management and other stakeholders.
- Promote a culture of operational excellence, efficiency, and continuous improvement throughout the facility management team.
Requirements
- Bachelor's degree in Engineering (Mechanical, Electrical, Civil), Facility Management, or a related discipline.
- Minimum of 10-15 years of progressive working experience in facility management, including leadership roles, with a focus on large-scale infrastructure and multi-tenant environments.
- Prior experience managing operations and maintenance for science parks, industrial parks, or large commercial complexes is highly preferred.
- In-depth knowledge of building systems (HVAC, electrical, plumbing, fire safety), infrastructure management, and relevant local and international regulations and industry standards.
- Professional certification in Facility Management (e.g., CFM, FMP) is highly desirable.
Proficiencies
- Strong ability to manage time, prioritize tasks, and work independently while overseeing multiple projects.
- Excellent planning and organizational skills, with the ability to provide clear direction to subordinates and contractors to achieve company objectives.
- High level of personal integrity and discipline, especially in handling sensitive operational and financial information.
- Proven ability to work effectively as part of a team and deliver expected results within defined time periods.
- Exceptional problem-solving skills and flexibility to adapt to unexpected circumstances and operational challenges.
- Demonstrated persistence and reliability in completing tasks and ensuring high standards of service delivery.
- Willingness and proficiency to complete a wide variety of assigned tasks in a dynamic environment.
- Strong interpersonal and communication skills to interact effectively with diverse groups of people (tenants, contractors, university officials, employees) and manage pressure situations professionally.