Overview
Operations Analyst Jobs in Riyadh, Saudi Arabia at Midis Group Kuwait
The Operations Analyst is accountable for reviewing a company’s policies, procedures, and functions to find areas of improvement. S/he is involved in reviewing company data, builds reports based on these findings, and recommends programs to improve the company’s performance metrics.
Main
Duties
and Responsibilities
Collect and organize information from various sources
Conduct interviews with all stakeholders and review processes
Identify and solve problems in various fields or specialized areas
Examine the data to figure out what is important to the problem and which methods are best to analyze it
Use statistical methods to analyze information and develop solutions to business problems
Advise managers on findings and the various courses taken to address the problem
Write memos and reports for managers to look over the findings and recommendations
Ensure stability of the platforms by running proactive health checks
Handle technical issues end to end towards closure and take CTS support if additional support is required
Troubleshoot any technical issues raised by different teams
Verify traffic trends are in line with normal trends; else, raise concern with other network teams
DRDL Signature Bundle Update to maintain services classification accuracy and to recognize new apps traffic added in Signature bundle
Enable custom reports based on requirement
Interact with the signature team for any new requests and provide required captures for developing signatures
Analyze and create statistics reports (Weekly, Monthly & Ad hoc Reports)
FTTH E2E mapping data updates on system to maintain location and devices level report accuracy
Enable/Disable shaping/throttling based on requirement during congestion, blocking specific app traffic as per the requirement
Responsible for day-to-day coordination, supervision, and updating the DPI
Analyze the DPI capacities and operational reports
Participate in evaluating activates new expansion and integration
Responsible for management of design documentation and procedures
Handle Packet Broker and URL Filtering setup and requirements (As operation and any new integration or abnormality)
Position Requirements
Basic skills evaluation and making training objectives for individuals
Technical training, including theoretical training and practicing, combining theory with practice
Give guidance and advice to the CUSTOMER O&M staff on O&M activities
Case study, comment, and analysis
Education
Bachelor’s degree in electrical or mechanical engineering
Experience
At least 3 years of relevant experience
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Title: Operations Analyst
Company: Midis Group Kuwait
Location: Riyadh, Saudi Arabia
Category: Business (Data Analyst)
