Overview

Operation Team Leader Jobs in Dammam, Saudi Arabia at Fedex Express

Supports the Manager in achieving optimum individual & team performance through effective & consistent application of approved processes, methods & practices.

Includes clearly communicating specific local requirements & providing accurate information to individuals & teams regarding performance expectations & targets.

Ensures optimum application of standard processes by working alongside the Team to observe compliance with best practices. Provides employee feedback and coaching as needed to achieve required standards/compliance. Keeps the Manager updated on progress made & issues encountered.

Supports the Manager in identifying training needs for the individual/team/ department by analysing operational performance results/statistics and by reviewing employee & team performance against key service indicators. Provides agreed on job training or coaching to individuals and the team, in order to achieve optimum work effectiveness and employee motivation. Documents & provides specific & appropriate feedback to individuals and to the Manager.

Supports the implementation of change within the workgroup by communicating, instructing, monitoring & measuring defined aspects of the initiative. Liaises with other relevant functions/areas to provide information & gain support to actions needed.

Supports the Manager by performing a range of analytical & administrative duties including collation, analysis & distribution of confidential operational information plus creating & updating computerised and manual records whilst complying with ISO and regulatory standards.

Assists the Manager in reviewing & planning defined elements of the operation (shift patterns, equipment renewal/repair, allocation of duties etc). Includes collating & analysing information, creation of realistic & workable plans.

Leadership Skills
Attention to details
Time Management
Detail oriented

About The Company

Fed Ex Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days. Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make Fed Ex Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day.

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Title: Operation Team Leader

Company: Fedex Express

Location: Dammam, Saudi Arabia

Category: Management

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