Overview
Onsite Desktop Engineer – L2 Jobs in Dubai, UAE at Excis Compliance ltd
Are youtechsavvy problemsolver Join our teamas a Desktop Support Engineer and help keep our organizationrunning smoothly. Youll be the goto person for all things tech fromhardware troubleshooting to softwareinstallations. Whatyoull do:
Provide onsite andremote technical support Troubleshoot hardware andsoftware issues including Windows OS Microsoft Office Suite andcommon applications Manage device installations movesand changes for desktops laptops and peripherals Supportvarious IT projects such as software deployments and networkupgrades Maintain and optimize IT assets includinginventory management and hardware/software upgrades
Assist with data migration and recovery processes
Provide excellent customer service to all users including VIPsupport Requirements Adegree  in Computer Science or related field 13 years ofexperience in IT support  Proficiency in Windows OS(Windows 10/11) Understanding of network concepts(TCP/IP DNS DHCP)
Experience with
remote support tools(e.g. Team Viewer Remote Desktop) Basic scripting skills(e.g. Power Shell) Fluency inEnglish1-3 years of experience in IT support Proficiency in Windows OS(Windows 10/11)
Experience with
Microsoft Office Suite (Word,Excel, PowerPoint, Outlook) Understanding of network concepts(TCP/IP, DNS, DHCP)
Experience with
remote support tools (e.g.,Team Viewer, Remote Desktop) Basic scripting skills (e.g.,Power Shell)
Education
A degree in Computer Science or related field  Key Skills   MAC,Active Directory,Switching,Information Technology,AccessPoints,Deskstops,Power Shell,OS,Windows,SCCM,Troubleshoot,Computerinformation system,Setup,hardware,Technical Support
Employment Type
:
Full Time
Experience:
1-3 years Vacancy: Â 1 Â Â Monthly Salary Salary: AED 5000 – 6000
Title: Onsite Desktop Engineer – L2
Company: Excis Compliance ltd
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Technical Support, HelpDesk/Support, Computer Repair / Support)
