Overview
Online Sales & E-Commerce Executive Jobs in Dubai at 1980 hospitality catering and restaurant management
Key Responsibilities
- Manage and process customer orders received through:
- WhatsApp Business
- Telephone
- Company website
- Social media platforms
- Manage and monitor orders received through local and international online sales platforms.
- Upload, update, and manage products, pricing, promotions, and inventory across e-commerce platforms.
- Coordinate with the production, packaging, and delivery teams to ensure timely order fulfillment.
- Respond promptly to customer inquiries and resolve customer issues professionally.
- Handle customer complaints and returns while maintaining a high level of customer satisfaction.
- Prepare daily and weekly sales and performance reports.
- Coordinate with the Marketing Department to implement promotional campaigns and seasonal offers.
Qualifications & Requirements
- Minimum of 2 years of experience in Online Sales, E-Commerce, or Digital Sales.
- Experience working with food delivery platforms such as Talabat, Deliveroo, Noon Food, Careem Food, or similar platforms.
- Experience with e-commerce platforms such as Shopify, WooCommerce, Amazon, Noon, or equivalent.
- Ability to identify, evaluate, and onboard new local and international online sales platforms to expand the Company’s sales channels.
- Experience in both Retail (B2C) and Wholesale (B2B) sales.
- Proficiency in Microsoft Office applications, especially Microsoft Excel.
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Fluency in Arabic is required, and English proficiency is highly preferred.
Interested candidates are invited to submit their CV, mentioning the job title in the email subject line.
Pay: AED4,000.00 – AED10,270.23 per month
Work Location: In person
Title: Online Sales & E-Commerce Executive
Company: 1980 hospitality catering and restaurant management
Location: Dubai
