Overview
Officer – IT Support Jobs in Riyadh, Saudi Arabia at Six Flags مدينة القدية
Job Objective
Support business operations through the IT strategy at Six Flags by operating as part of a core IT operational team.
Job Duties
Collective Responsibilities:
Comply with Six Flags Qiddiya’s code of conduct and ethics
Promote Six Flags Qiddiya’s vision, mission, and values while modeling desired behaviors
Spread and promote the Six Flags Qiddiya culture
Commit to Six Flags Qiddiya’s rules and regulations
Perform tasks directed toward achieving organizational goals
Job-Specific Responsibilities:
Provide IT support and services to all staff across the theme park, water park, and administrative offices
Deploy IT equipment and software as per standards across the complex
Respond promptly and provide timely updates for all support and service requests
Troubleshoot system, network, and hardware/software issues
Accurately record and action all incidents and requests in line with SLA
Manage daily support issues on-site and escalate to appropriate channels when needed
Additional Job Specifications:
Duties may include working weekends, early mornings, or late shifts, depending on business needs and park operating hours
Provide first-class IT support and service delivery, ensuring internalcustomer satisfactionthrough timeliness, accuracy, and high responsiveness
Comply with IT policies and procedures outlined by Six Flags, Aquarabia, and Qiddiya
Requirements
Education:
Bachelor or Diploma degree in Information Technology or a relevant field
Experience:
Fresh IT graduates or up to 2 years of experience in a similar IT Support role
Experience in IT Operations in hospitality or a theme park (preferred)
Skills:
Technical Skills:
Windows, IT networks,POS systems, Office 365
Languages:
Proficiency in English
Core Competencies:
Problem Solving
Client/Customer Focus
Teamwork
Communication
Adaptability
Values and Ethics
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Title: Officer – IT Support
Company: Six Flags مدينة القدية
Location: Riyadh, Saudi Arabia
Category: IT/Tech, Customer Service/HelpDesk
