Overview
Nurse Assistant Jobs in Dubai at Kidney Care and Home Healthcare Center
Job Summary:
The Customer Relationship Officer (CRO) plays a crucial role in ensuring customer satisfaction and building long-term relationships. The CRO will serve as the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a smooth service experience.
Key Responsibilities:
Customer Interaction: Greet customers, understand their needs, and provide accurate information about services.
Service Coordination: Liaise between customers and service teams to ensure timely and high-quality service.
Issue Resolution: Handle customer complaints professionally and work with the team to resolve concerns effectively.
Follow-ups: Ensure regular follow-ups with customers about ongoing services, updates, and post-service feedback.
Sales & Upselling: Promote additional services and products to enhance customer experience.
Documentation & Records: Maintain detailed records of customer interactions, service history, and feedback.
Customer Satisfaction: Conduct surveys and gather feedback to improve services and customer retention.
Skills & Qualifications:
Minimum 4 years of experience in an automotive garage (customer service or sales).
Strong communication and interpersonal skills.
Knowledge of automotive services and repairs.
Ability to handle customer complaints professionally.
Proficiency in CRM software and Microsoft Office.
Fluency in English; knowledge of Arabic or other languages is a plus.
Job Type: Full-time
Pay: AED4,000.00 – AED6,000.00 per month
Experience:
automotive customer relationship officer: 4 years (Required)
Language:
English,Arabic (Required)
License/Certification:
Driving License (Required)
Title: Nurse Assistant
Company: Kidney Care and Home Healthcare Center
Location: Dubai
