Overview
Night Manager Jobs in Jeddah, Saudi Arabia at Swissôtel Nankai Osaka
Night Manager
正規雇用 カテゴリ: 宿泊部 ジョブ・タイプ: 終身 スケジュール: 正社員（フルタイム）
会社概要
Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s mostexcitingentertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensuring an unrivaled experience with the ultimate amenities and in-room technology.
Pürovel Spa & Sports offers a selection of spa treatments, a fully equipped gym, jacuzzi, sauna and indoor swimming pool.
Ourcommitment to Diversity&Inclusion:
We are aninclusivecompany and our ambition is to attract, recruit and promotediversetalent.
求人内容
To consistently offer professional, friendly and engaging service. To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies. To handle Guest concerns and react quickly, logging and notifying the appropriate department leaders. To assist guests regarding hotel facilities in an informative and helpful way. To take responsibilities to make necessary decisions in absence of General Manager/Hotel Manager/ ExCom leaders.
To walk through the hotel including outlets and banquet ensuring smooth operation and supporting if necessary. To follow department policies, procedures and service standards. To follow all safety policies. Shift work required.Cash handling. Oversee front office and guest services during shift. Room allocation for arrivals of the next day. Liaise withGuest ExperienceManager to ensure VIP guest’s needs are met.
Identify sales leads to be followed up by the sales department. Constantly monitor team members’ appearance, attitude and degree ofprofessionalism. Motivate and provide awork environmentwhich brings out the best in team members. Maintain complete knowledge of hotel services/features. Be fully conversant with hotel fire & life safety/emergency procedures.
資格
Previous customer related experience an asset. Excellent oral & writtencommunicationand interpersonal skills;
Spoken English and Japanese is mandatory and additional languages (Chinese) an asset. This is a 24/7 operation and all personnel are expected to adjust work hours to the needs of the business. Some positions will include weekend and holiday work. Position requires continuous standing and walking throughout the shift. Strong knowledge of computer systems and OPERA required; additional languages are an asset.
Occasional lifting and carrying up to 20 kg. Exceptional time management andmulti-taskingskills. Strong interpersonal andproblem-solvingabilities. Highly responsible & reliable. Ability to work well under pressure in afast-paced environment. Ability to work cohesively with fellow colleagues as part of a team. Ability to focus attention onguest needs, remaining calm and courteous at all times.
その他の情報
Part of the International Accor global and hotel team. Employee meals while on shift, laundry, yearly anniversary stay.Career progressionwithin the hotel and the Accor network. Work within a progressive team.
Night Manager
大阪市, 日本 * 正規雇用
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Title: Night Manager
Company: Swissôtel Nankai Osaka
Location: Jeddah, Saudi Arabia
Category: Hospitality / Hotel / Catering, Management
