Overview
Network Operations Center Engineer Jobs in Jeddah, Makkah, Saudi Arabia at LanceSoft Middle East
Title: Network Operations Center Engineer
Company: LanceSoft Middle East
Location: Jeddah, Makkah, Saudi Arabia
Job Title – NOC Engineer
Location – Jeddah KSA
Duration – Permanent
Qualifications
Education
- Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
- Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.
Experience
- 2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
- Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
- Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.
Required Technical Expertise
- Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
- Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
- Experience analyzing logs, traces, routing tables, and event correlations across network elements.
- Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
- Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
- Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.
Professional Skills
- Strong analytical skills and ability to diagnose issues under time pressure.
- Excellent communication for coordination with internal teams and partner NOCs.
- High attention to detail with disciplined documentation and tracking.
- Adaptability to shift‑based schedules and fast‑paced incident environments.
- Team‑oriented mindset with strong ownership of incident resolution and service quality.
Technology Proficiency
- NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar).
- Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
- Ticketing/ITSM tools (ServiceNow, Jira, Remedy).
- Basic scripting and automation familiarity (Python, Bash).
- Strong working knowledge of Excel, dashboards, and documentation tools.
Physical Requirements
- Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation.
- Ability to remain attentive during extended monitoring sessions and incident bridges.
- Occasional travel for training, partner coordination, or operational readiness activities.