Overview
Mobility Lead Jobs in Riyadh, Saudi Arabia at JASARA Program Management Company
Position: Â Mobility Lead JASARA Program Management Company
Mobility Lead – Riyadh – JASARA Program Management Company
JASARA Program Management Company Riyadh
منذ 4 أيام
JASARA PMC is seeking a Mobility Lead to join its team. The Program Support Service Team provides a high-quality centralized service that guides and supports colleagues throughout their time on the program, across employee accommodation, transportation, and concierge type services with particular emphasis during onboarding and offboarding.
The Team is responsible for enhanced service and employee experience.
Job Description
The Mobility Lead is accountable specifically for creating and coordinating a centralized approach to onboarding and mobilization which will include transfers, ground transportation, and mobility related activities.
Specific Responsibilities
Oversees the overall onboarding and offboarding procedures of incoming employees.
Sets the processes to provide a cohesive ‘Qiddiya experience’ for all candidates.
Coordinates transport, vehicles, and drivers for onboarding activities – collection from the airport, first day, visitors, etc.
Develops a centralized suite of services and initial service level standards to ensure that employees and their dependents receive a high level of support and begin a successful settling in period at the employment location.
Regularly measuresemployee feedbackon their experiences and develops a model forcontinuous improvement.
Explores innovations that create efficiencies in process, communications, and enhance overall user experience in support of project support services, mindful of cost vs value to program and employee.
Attends to inquiries of incoming employees that pertain to the schedule of services.
Supports the New Hire Orientation.
Develops ‘how to guides’ to support new hire processes to be included in the individual New Hire Packages.
Works closely with the Delivery Partner mobilization teams to forecast mobilization numbers, ensuring service levels are maintained through peaks.
Regular follow-up communications with inbound candidates.
Ensures all steps in the process are rigorously documented.
Reports on the status of mobilization in line with SLAs.
Supports the Concierge Lead as a second line of support.
Key Relationships
Program Support Manager, Recruitment Senior Manager
Program Support Leads across QIC Delivery Team
QIC Delivery Teams
External Suppliers, Travel Agents, Landlords, back-office HR, Recruitment, mobilization, and Government relations
Ability to take initiative, lead tasks, and operate withautonomy. Must demonstrate the ability to effectively execute and manage complex tasks. Capable of conducting focused briefings to all levels of management, includingeffective problem-solvingand exercising excellent judgment. Ability to network across departments, key external stakeholders, and organizations, and influence and partner. Must embrace differences and consider a wide range of perspectives.
Excellent organizational skills.
Requirements
5+ Years in Human Resources field, or
High Diploma in Human Resources, Business Administration, and 5+ Years work experience in Human Resources field, or
High School and 6+ years work experience in Human Resources field.
Experience coordinating high volume service within afast-paced environment.
Bachelor Degree in Business Administration, Human Resources, English translation, or English Literature. Excellent…
Title: Mobility Lead
Company: JASARA Program Management Company
Location: Riyadh, Saudi Arabia
Category: HR/Recruitment, Management
