Overview
Membership Administrator Jobs in Dubai, United Arab Emirates at Trump International Golf Club, Dubai
Title: Membership Administrator
Company: Trump International Golf Club, Dubai
Location: Dubai, United Arab Emirates
Trump International Golf Club is looking for a Membership Administrator to join our Membership team and help deliver an exceptional experience for our members from their very first interaction.
Are you highly organized, detail-oriented, and passionate about delivering outstanding customer service? If you enjoy working in a fast-paced environment where administration and member experience go hand in hand, we'd love to hear from you.
Job Purpose
Reporting to the Membership Manager, you will play a key role in supporting the day-to-day administration of the Membership department. You'll ensure membership records are accurate, renewal processes run smoothly, reports are completed on time, and every member receives a professional and welcoming experience throughout their journey with the club.
Key Responsibilities
- Manage and maintain membership records, profiles, and documentation with accuracy
- Update and monitor the membership leads tracker and member database
- Prepare and distribute monthly membership statements and reports
- Coordinate membership renewals and process all related documentation
- Create welcome packs, member gift bags, and personalized membership materials
- Liaise closely with the Finance team to ensure accurate member billing and account management
- Monitor member gift inventory and maintain stock records
- Provide administrative support while ensuring compliance with club procedures and standards
- Welcome and assist members and guests, delivering a warm and professional front-of-house experience
- Collaborate with internal departments to ensure seamless member service across the club
Qualifications & Experience
- Minimum 2 years of experience in an administrative or membership support role
- Previous experience within hospitality, leisure, golf clubs, or a customer-focused environment is highly desirable
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
- Experience using Jonas or Lightspeed Golf systems is an advantage
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and interpersonal skills with a friendly, professional approach
- Self-motivated, detail-oriented, and proactive with a strong commitment to service excellence
If you have the relevant experience and are passionate about delivering exceptional member service, we'd love to hear from you. Apply via LinkedIn to be considered for this opportunity.
Due to the high volume of applications we receive, only candidates whose qualifications and experience closely match the role requirements will be contacted.