Overview
Marketing & Operations Coordinator Jobs in Dubai at Aldrich International
The Coordinator seamlessly links the public face of the company (marketing and customer service) with its internal engine (operations and events). This position ensures that customer touchpoints are consistently high-quality, operational workflows remain on track, and marketing initiatives—culminating in brand events—are executed flawlessly.
Key Responsibilities
1. Events Coordination & Management
End-to-End Execution: Oversee event planning from initial concept, venue booking, and vendor negotiation to on-site setup and post-event analysis.
- Logistics Oversight: Direct day-of logistics, including guest lists, catering, AV equipment, schedules, and transportation.
- Stakeholder Liaison: Act as the primary point of contact for external venues, security teams, and technical contractors.
2. Marketing Support & Brand Promotion
- Campaign Assistance: Assist in executing digital, email, and social media campaigns to promote company offerings and upcoming events.
- Collateral Creation: Coordinate with graphic designers to develop promotional brochures, event banners, and digital marketing materials.
- Market Research: Monitor competitor activity and identify new market trends to optimize audience reach.
- Analyse and Improve Marketing Campaigns: Analyzing and improving marketing campaigns using iterative, data-driven process. To optimize effectively, you must define clear KPIs, diagnose performance across the marketing funnel, and adjust your strategy based on actionable insights.
3. Customer Service & Client Engagement
- Inquiry Management: Resolve customer inquiries, resolve complaints, and handle correspondence via phone, email, and social media with high courtesy.
- Guest Relations: Serve as the primary host at events, managing RSVPs and ensuring attendees have an exceptional experience.
- Feedback Loop: Collect post-event feedback and client reviews to improve service quality and retention.
4. Business Operations & Administration
- Workflow Management: Maintain organized business records, update project management dashboards, and track operational calendars.
- Financial Assistance: Assist with budget reconciliation, basic invoicing, expense tracking, and vendor payment documentation.
- CRM Maintenance: Update and organize customer databases, tracking interaction histories and mailing lists.
Pay: AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Title: Marketing & Operations Coordinator
Company: Aldrich International
Location: Dubai
