Managing Consultant, Advisors Program Management Program Management Consultant

Overview

Managing Consultant, Advisors Program Management Program Management Consultant Jobs in Riyadh, Saudi Arabia at MasterCard

Position: Managing Consultant, Advisors Program Management (Payments & Program Management Consultant)

Managing Consultant, Advisors Program Management (Payments & Program Management Consultant)

Summary:

The Data & Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Advisors Program Management (Deploy) focuses on expert execution support — deployment and value realization — from implementation to adoption, usage, and product evolution.

Why

this is compelling for top performers

• Direct impact:
  You’ll move the metrics that matter and engage senior stakeholders on outcomes.
• Autonomy with backing:
  Decision space plus access to data, platforms, and subject matter experts (SMEs) to move fast and smart.
• Scale & variety:
  Multi‑program mandates across Saudi Arabia/EEMEA, spanning consumer and SME portfolios and omnichannel delivery.

The Role

As a Managing Consultant, Advisors Program Management you will have the following responsibilities:

• Drive outcomes (not just activities)
  • Program strategy & roadmap: co‑create multi‑workstream plans (card issuance, card acquiring, product launches, ops readiness, analytics, marketing etc) and convert into quarterly objectives and key results with gated KPIs and risk‑controlled milestones.
  • Payments delivery: lead execution for platform enablement, digital payments adoption, issuer/acquirer change deliveries, authorization/fraud improvements, and regulatory/scheme updates—on time, on budget, in control.
  • Lifecycle programs: design and run activation, usage, balance build, retention across CRM, digital, branch/tele, and merchant channels—owning testing, targeting, controls, and in‑life optimization.
  • Commercials & revenue levers: recommend pricing constructs, fees, and merchant/GTM partnerships to grow program profitability within policy and customer‑experience guardrails.
  • Analytics partnership: build decisioning dashboards (activation, digital adoption, spend, attrition, balances) and test‑and‑learn experiments; rapidly operationalize insights.
  • Change delivery & controls: run structured delivery (RAID, gating, cutovers) for complex changes; maintain auditable documentation, sign‑offs, and evidence packs for compliance reviews.
  • Stakeholder leadership: align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
  • Value realization: set success benchmarks (e.g., early‑life activation, digital adoption, usage, retention) and drive post‑launch optimization sprints to sustain gains.
  • Activation & digital adoption: uplift activation and wallet/tokenization/Click‑to‑Pay adoption.
  • Spend & balances: achieve measurable growth in monthly spend, balances, and fee income through orchestrated program.
  • Retention & experience: reduce churn via proactive playbooks and improve portfolio health metrics.
  • Delivery excellence: maintain clean audits, stable ops, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
• Payments execution (examples you’ll support)
  • Platform changes & scheme updates with controlled cutovers and post‑launch stabilization (e.g., authentication/fraud tuning, wallet/tokenization adoption).
  • Lifecycle program (activation, usage, balance build, retention) with defined cohorts, controls, and test‑and‑learn design; monitor impact and iterate.
  • Card + companion wallet rollouts: product setup, partner onboarding, and tokenized wallet flows.
  • Portfolio migration/conversion program tied to new propositions: phased plan (pre‑conversion → implementation → post‑conversion), comms, and BAU handover.
  • Tokenization & wallet enablement (Apple Pay / Google Pay / Samsung Pay): launch MDES‑backed tokens, set up push provisioning, and complete commercial + technical onboarding.
  • Design, launch, and scale end‑to‑end loyalty programs—from strategy & business case → platform/vendor selection & integration → earn/burn and catalog configuration → partner onboarding & GTM → migration & BAU handover → performance dashboards, governance, and continuous optimization.
• Team Collaboration & Culture
  • Distill complex analysis…

Title: Managing Consultant, Advisors Program Management Program Management Consultant

Company: MasterCard

Location: Riyadh, Saudi Arabia

Category: