Overview
Manager – Training and Development Jobs in Sharjah, UAE/Dubai at XAD Technologies
About the job Manager – Training and Development The Role
We are seeking a hands-on, field-oriented Manager – Training & Development to lead the organization’s end-to-end Training, Learning & Development function
.
The role will own Training Needs Assessments (TNA), Skill Assessment Drives, training plans and calendars, customized program design and delivery, onboarding, employee development, training effectiveness, reporting, and Community Development & Welfare Training Initiatives
.
This is primarily a field-oriented role
, involving regular visits to project sites and labour camps to observe employees in real working environments, identify technical and behavioral skill gaps, and deliver in-person and online training
. The role will support technicians, riggers, field teams, supervisors, operational, corporate and other technical/non-technical employees.
Duties & Responsibilities
- Conduct regular TNA and Skill Assessment Drives across departments, projects, sites and labour camps to identify competency, technical, behavioral, safety and development gaps.
- Develop and implement prioritized training and employee development plans aligned with organizational objectives and identified skill gaps.
- Develop and maintain annual, quarterly and monthly training calendars
, covering customized, standard, mandatory and refresher programs. - Observe employees on the job to assess competencies, identify performance gaps and determine practical training interventions.
- Design, develop and personally deliver customized in-house and online training programs for different employee groups.
- Understand technical/frontline roles, including technicians, riggers and field personnel
, and deliver or facilitate relevant technical and operational training. - Deliver training covering technical awareness, SOPs, operational processes, workplace practices, soft skills, customer service, communication, compliance and other business requirements
. - Coordinate trainers, SMEs, venues, online platforms, training materials, vendors and participant schedules to ensure timely and effective delivery with minimal operational disruption.
- Liaise with internal stakeholders, external training providers, vendors and certification bodies to ensure training quality and relevance.
- Conduct and manage new-hire orientation, induction and policy-awareness programs to support effective onboarding.
- Conduct pre/post-training assessments and evaluate effectiveness through feedback, participation, knowledge retention, field observations, performance improvement and operational KPIs.
- Conduct follow-up workplace observations and arrange refresher, corrective or development training based on results.
- Prepare training dashboards, management reports and presentations
, analyze outcomes and recommend appropriate follow-up and employee-development initiatives. - Maintain accurate training records, attendance, assessments, certifications, completion records and related documentation
. - Monitor training budgets, resources, costs and utilization to ensure cost-effective delivery.
- Continuously improve training content and methodologies while supporting employee development plans, competency development and career progression tools
. - Lead Community Development & Welfare Training Initiatives
, including planning and delivery of free vocational, professional and employability-focused programs aimed at developing skills, promoting self-reliance and improving employment opportunities. - Promote a continuous-learning, safety-conscious and performance-driven culture across the organization.
Requirements
- Bachelor’s degree in HR, Business Administration, Management, Education, Engineering or a related discipline
;
Master’s is an advantage. - Ideally 5–8 years’ experience in Training & Development, L&D, Technical Training, Employee Development or a related function.
- Proven hands-on experience in TNA, skill assessments, training planning, customized program design, personal training delivery and effectiveness evaluation
. - Ability to understand and train technical/frontline work forces
, particularly technicians, riggers and field teams. - Exposure to telecom, technical services, engineering, construction, infrastructure, managed services, manpower outsourcing, facilities or other field-intensive industries is strongly preferred.
- Strong in-person and online facilitation, presentation and public-speaking skills
, engaging frontline through management-level audiences. - Experience in employee development, onboarding/orientation and competency development is preferred.
- Experience supporting vocational, community-development, welfare or employability training initiatives is advantageous.
- Hindi is mandatory
, with strong English communication skills;
Arabic or other languages are advantageous. - Strong analytical and management-reporting capability, including Excel and Power Point ; LMS/digital learning experience is advantageous.
- Strong planning, organization, communication, stakeholder and vendor-management skills.
- Must be energetic, highly mobile,…
Title: Manager – Training and Development
Company: XAD Technologies
Location: Sharjah, UAE/Dubai
Category: