Overview
Manager – Dive Center Jobs in Tabuk, Saudi Arabia at Red Sea Global
Compnay: Sports and Entertainment Compnay
About Red Sea Sport & Entertainment
Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination
. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea
, adventure activities via Akun
, and leisure experiences delivered by WAMA
.
RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee
, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.
Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030
, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.
Job Purpose
The Manager – Dive Center is a site-based leadership role responsible for the overall management, performance, and day-to-day operations of the GALAXEA Dive Center within The Red Sea destination.
This role ensures the safe, efficient, and high-quality delivery of all diving activities, courses, and guest experiences, in line with luxury hospitality standards and international diving regulations. The Manager – Dive Center is accountable for operational excellence, team leadership, asset readiness, and commercial performance, while contributing to the growth and positioning of GALAXEA as a world-class diving destination.
Key Responsibilities 1. Operational Management
- Lead and manage all daily operations of the GALAXEA Dive Center, ensuring seamless execution of diving activities.
- Oversee scheduling, resource allocation, and guest flow management.
- Ensure all diving activities are conducted safely, professionally, and in compliance with SOPs and training agency standards.
- Monitor operational performance, service delivery, and guest satisfaction.
- Act as the primary escalation point for operational and guest-related matters.
2. Guest Experience & Service Excellence
- Ensure delivery of exceptional, personalized diving experiences aligned with luxury service standards.
- Maintain high levels of guest satisfaction through proactive engagement and service excellence.
- Manage guest feedback, complaints, and service recovery where required.
- Promote a strong guest-centric culture across the team.
- Lead, mentor, and manage a team of instructors, divemasters, technicians, and marine crew.
- Oversee recruitment, onboarding, training, and performance management.
- Ensure all staff maintain valid certifications and meet required competency standards.
- Foster a high-performance, safety-driven, and collaborative team environment.
4. Health, Safety & Compliance
- Ensure the highest standards of safety across all dive operations.
- Enforce compliance with international diving standards (e.g., PADI or equivalent), local regulations, and company policies.
- Oversee risk assessments, emergency procedures, and incident management.
- Ensure all safety equipment is operational, inspected, and maintained.
5. Asset & Equipment Management
- Oversee the maintenance, servicing, and readiness of all dive equipment, vessels, and facilities.
- Ensure accurate inventory management, asset tracking, and lifecycle planning.
- Coordinate with technical teams to ensure timely servicing and repairs.
- Maintain high standards of cleanliness, organization, and presentation across the dive center.
6. Commercial & Retail Performance
- Manage all dive center revenue streams, including courses, guided dives, and retail sales.
- Monitor financial performance, budgeting, and cost control.
- Optimize retail offerings, pricing strategies, and upselling opportunities.
- Collaborate with marketing teams to promote GALAXEA diving experiences.
7. Pre-Opening & Development
- Support the setup, testing, and operational readiness of the GALAXEA Dive Center.
- Assist in developing SOPs, operational frameworks, and safety protocols.
- Contribute to the expansion and continuous enhancement of dive operations within GALAXEA.
- Champion marine conservation and responsible diving…
Title: Manager – Dive Center
Company: Red Sea Global
Location: Tabuk, Saudi Arabia
Category: