Overview
Manager – Development & Performance Jobs in Riyadh, Saudi Arabia at EMKAN | إمكان
Title: Manager – Development & Performance
Company: EMKAN | إمكان
Location: Riyadh, Saudi Arabia
JOB PURPOSE
Functional Accountabilities
• Identifying opportunities to reduce cost where appropriate
• To take the lead on the management of the day to day providing motivation and control to ensure that delivery is in line with strategic vision
• Provide support for all staff in all matters relating to performance & development.
• Ensure that the team provides accurate, meaningful and consistent information to customers on behalf of Digital Services.
• Monitor the effective application of these techniques and intervene to issues where relevant.
• Ensure consistent and appropriate coaching and mentoring techniques are adopted and applied
• Ensure techniques to identify underperformance and a consistent approach to developmental activity including employee engagement and supporting action.
• Lead, co-ordinate, monitor and review workflow of Product development & performance.
• Manage and prioritise the workloads of the team against agreed service critical success factors and key performance indicators and ensure effective monitoring and reporting to senior management
• Investigate and formally report on non-compliance and implement remedial actions.
• Take ownership of work with the Manager knowledge to ensure information utilisation is complete, accurate and available in a timely manner
• Take ownership of work with the Continual Service Improvement team to implement appropriate improvements within EMKAN or its interfaces with other teams
• Provide effective communication within the team.
• Adherence to all regulations and control function within the company in order to ensure that governance, Audit, risk and compliance matters are carried out.
• Review current market trends.
• Propose new business ideas to improve revenue.
• Any other task assigned by Governance & Performance head.
• Ensure that the customer is at the heart of all of the services delivered.
QUALIFICATIONS AND EXPERIENCE
Qualifications
• Bachelor’s degree in Finance, Business Administration, or any other relevant field (Master’s degree is preferred).
Experience
• Minimum of 5 years and more of Development & Performance experience.
Knowledge and Skills
• Solid Understanding of Reporting.
• Excellent communicator.
• Well organized.
• A leader and strategic thinker.
• Strong analytical skills.
• Strong Problem-solving ability
