Overview
Manager – Court Case Management Jobs in Dubai, United Arab Emirates at Tanfeeth
Title: Manager – Court Case Management
Company: Tanfeeth
Location: Dubai, United Arab Emirates
About Tanfeeth
Tanfeeth, a subsidiary of Emirates NBD Group, is the UAE’s first shared services company, established to provide world-class solutions that drive efficiency and transformation across multiple sectors. As part of one of the region’s most prominent banking groups, Tanfeeth empowers leading organizations by delivering end-to-end services that streamline operations, reduce costs, and enhance productivity. We are committed to building innovative, data-driven solutions that create lasting business impact.
Join us on our journey to shape the future of shared services and be part of a dynamic team that values innovation, collaboration, and continuous improvement.
What You Will Be Doing
Managing EI Court Cases is an activity which is part of PAS.
Said activity involves reviewing and responding to queries received from respective courts and Central Bank pertaining to bank’s customers regarding on-going cases in the UAE courts of law.
Court orders/ letters received through court case management system (CCMS), mailbox and courier.
Account maintenance and financial activities are performed like Freeze placement and removal, Lien & SI Amendment, Initiating outward transfers and MC issuance etc. as per court orders.
The incumbent is responsible for managing a team which attends the court orders received through various channels.
Incumbent should have detailed knowledge of UAE laws and legal procedures and should have relevant experience in communicating and corresponding with UAE Courts and legal authorities.
Moreover, the incumbent manages the team in line with Unit’s scope of work, co-ordinates with internal and external stakeholders, ensures the completeness and accuracy of Unit’s activities, and monitor and track the performance of the team, handling the complaints and resolution of disputes.
What We Are Looking For
Detailed knowledge of UAE laws and legal procedures
Background in legal correspondence with UAE Courts/ authorities
Knowledge of maintenance and financial processes and systems
Knowledge of systems like CCMS, BPM, Finacle, Payment Hub, CRM etc
Good understanding of transformative technologies
Analytical and attention to detail
Problem identification and solving skills
Good Excel and PowerPoint skills
Bilingual: command over Arabic and English languages, written and verbal
Ability to communicate at detailed and concise levels with all levels of management
Good time management skills and adherence to deadlines
Good team management/ leadership skills
Negotiation and influencing skills
Skills in maintaining MIS reports tracking team performance
Leadership skills
Motivated
Showing and taking initiative
Self-starter and Independent
Assertive and confident
Committed to create a continuous improvement culture within a team & Organization
Team player with good interpersonal skills to establish and maintain effective business relationship with key internal and external stakeholders
At least 10-12 years of banking experience in a recognized regulated market
8 years of experience must be in a role involving court case management, legal domain
Prior experience of Team management
Bachelor’s degree in law
Postgraduate / Master’s degree
Professional training and certifications in Legal domain
What We Offer You
Competitive salary package.
Strong emphasis on work-life balance and employee wellbeing.
Access to world-class …