Overview
Logistics Operations Manager Jobs in Dubai, UAE/Dubai at noon
We are looking for a hands‑on Logistics Operations Manager to own the end‑to‑end physical movement of orders — from customer pickup through processing and final delivery. You will be the operational backbone, ensuring every order moves through our network on time and without exception.
This is a ground‑floor role at an early‑stage business. You will be building processes, training field teams, and solving problems in real time as we scale across the city.
What you’ll do
- Daily management of field operations across multiple locations in Dubai, including staff scheduling, performance, and accountability
- End‑to‑end order flow, ensuring smooth handoffs between every stage of the journey from collection to delivery
- Fleet and delivery management, owning on‑time performance, monitoring exceptions, and driving resolution
- SLA management, owning the 24‑hour delivery commitment and building the operational discipline to meet it consistently
- Exception handling, identifying stuck or at‑risk orders and resolving them before they impact the customer
- Staff training and onboarding for field teams across all operational locations
- Building and refining standard operating procedures as the network grows
- Reporting on operational KPIs and surfacing insights to leadership
What you’ll need
- 4–7 years of experience in logistics, last‑mile delivery, or supply chain operations — preferably in a fast‑paced consumer or e‑commerce environment
- Prior experience managing a distributed field team across multiple locations in the UAE
- Strong understanding of last‑mile delivery operations and the ability to manage complexity across a growing network
- Experience working with logistics or order management platforms
- Highly organized with strong attention to detail — you will be managing multiple locations, drivers, and orders simultaneously
- Comfortable working in an early‑stage environment where processes are still being built
- Excellent communication skills in English — Arabic is a strong plus
Who will excel?
- We’re looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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Title: Logistics Operations Manager
Company: noon
Location: Dubai, UAE/Dubai
Category: