Overview

Lobby Hostess Jobs in Dubai, UAE at Accor Hotels

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Job Description

Reporting to Guest Experience Manager, responsibilities and essential job functions include but are not limited to the following:

Demonstrate Fairmont’s Brand Standards in all interactions

Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors

Make our Guests and Visitors feel warm and welcome

Assist Guests with luggage

Assist Guests with directions to the Front Desk, or any other area of the Hotel

Welcome Guests using authentically local greetings

Engage in conversation with first time visitors, show them the lobby and the surroundings

Qualifications

Must possess outstanding Guest services skills, responsibility, professional presentation and sophisticated communication skills

Impeccable grooming

Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.

Must be flexible in terms of working hours

2 years minimum experience in customer service is an asset

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work cohesively as part of a team

Ability to focus attention on Guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Frequent standing and walking throughout shift

Occasional lifting and carrying up to 20 lbs

Frequent kneeling, pushing, pulling, sitting

Occasional ascending or descending ladders, stairs and ramps

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

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Title: Lobby Hostess

Company: Accor Hotels

Location: Dubai, UAE

Category: Hospitality / Hotel / Catering (Event Manager / Planner), Customer Service/HelpDesk (Customer Service Rep, Bilingual, Event Manager / Planner)

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