Overview
Lead Service Engineer, Mechanical Hydraulic Jobs in Dammam, Saudi Arabia at SupportFinity™
Lead Service Engineer, Mechanical Hydraulic
Lead Service Engineer for mechanical hydraulic solutions ficient through training and extensive on‑the‑job experience to provide technical assistance to clients, oversee field installations, repairs, and lifecycle services.
Job Responsibilities
- Act as a resource for less experienced colleagues.
- Complete work with minimal supervision and mentor others.
- Read and interpret mechanical/hydraulic diagrams and general mechanical drawings.
- Provide solutions to diverse problems, including atypical or infrequent issues.
- Perform installation, commissioning, troubleshooting, and repair of lifecycle services equipment in shop or field.
- Coordinate with Operations/DLS Manager and Service Account Manager for onsite parts, materials, and support.
- Advise clients of modifications or upgrades.
- Supervise subcontracted personnel.
- Participate in workshop and overhaul activities, coordinating with Overhaul Supervisor.
- Exercise judgment to identify and solve unique field problems.
- Prepare recommended mechanical spare parts list for overhaul projects.
- Produce detailed inspection reports after damage assessment; maintain accuracy.
- Report additional scope or variations from standard overhaul scope.
- Upload reports, timesheets, CSFs, and expense reports to the job folder.
- Promote accountability for Health, Safety, Security, and Environment (HSSE).
- Document all services performed and actions on service tickets.
- Stay current on product and safety bulletins and drilling procedures.
- Support company objectives and interact professionally with customers and HMH personnel.
Required Qualifications
Education: BS or higher in Mechanical Engineering discipline.
Experience: Minimum 3 years installation, overhaul, and repair of oil drilling equipment; experience with mud pumps, drawworks, factory‑trained drilling equipment, troubleshooting, and programming; ability to read schematics and mechanical drawings; knowledge of mechanical and hydraulic systems; basic understanding of electrical circuits; diagnose and resolve moderately complex problems.
Skills and Abilities
In‑depth technical knowledge across processes; effective communication with team members and customers; ability to read schematic and mechanical layout drawings; endurance in extreme environments; analytical and fault‑finding skills; competent with Microsoft Office suite; strong English written and reading comprehension; ability to work independently and as part of a team; multitask under pressure; proactive, organized, high integrity; negotiate and coordinate across groups;
cultural awareness and customer‑centric approach; support co‑workers with technical inquiries; initiative and accountability.
Additional
Job Description Deliveries
- Technical support and reports.
Participation
- Company/Department meetings.
- Job/Project meetings – internal and external.
- External technical sessions of industry groups.
- Company safety, quality and planning meetings as requested.
Authority
- Stop any unsafe acts immediately.
- Request information needed to perform assigned tasks.
- Advise management of any issues affecting product or service quality.
Key Interfaces
- HMH locally and globally.
- HMH customers.
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Title: Lead Service Engineer, Mechanical Hydraulic
Company: SupportFinity™
Location: Dammam, Saudi Arabia
Category: