Overview
Lead Expert- Fire Alarm & Fire Fighting Jobs in Doha, Qatar at Techno Q
Job Summary:
We are looking for an experienced Lead Expert – Fire Alarm & Fire Fighting to lead and manage the technical and operational activities of the Fire Alarm and Fire Fighting team. The role involves team leadership, technical support, customer escalation management, project/tender support, and ensuring compliance with manufacturer standards and industry requirements.
Key Responsibilities:
Lead, supervise, and mentor the Fire Alarm & Fire Fighting team.
Provide technical guidance and resolve complex customer and site-related issues.
Monitor team performance, SLAs, KPIs, workflows, and service quality.
Support Sales and Tender teams with technical requirements, quotations, and resource estimates.
Ensure Fire Alarm and Fire Fighting systems are maintained according to manufacturer O&M standards and industry requirements.
Analyse recurring technical issues and implement preventive measures to improve system reliability.
Manage customer escalations and maintain strong customer relationships.
Coordinate with internal teams to improve productivity, service quality, and profitability.
Conduct team reviews, training, performance monitoring, and technical development.
Prepare technical reports and provide regular management updates.
QCDD Grade A or Grade B certficate is preferred.
Qualifications &
Experience:
- Bachelor’s Degree in Electrical.
- 10–15 years of relevant experience in Fire Alarm, Fire Fighting and Fire Protection systems, preferably within Qatar/GCC.
- Minimum 3–5 years of experience in a supervisory/leadership role, managing Fire Alarm & Fire Fighting teams.
- Strong hands-on experience in installation, testing, commissioning, maintenance, troubleshooting and technical support.
- Good knowledge of Fire Alarm, Fire Fighting, Fire Suppression, Fire Pumps, Sprinkler, Hydrant and related systems.
- Experience in QCDD approvals, inspections and compliance requirements is highly preferred.
- Strong knowledge of NFPA standards and applicable Qatar Civil Defence requirements. Qatar Civil Defence’s current technical requirements specifically reference NFPA standards.
- Experience in technical estimation, tendering, quotations and resource planning.
- Strong customer handling, technical escalation and team-management skills.
Required / Preferred Certifications
- QCDD-approved/registered Engineer.
- QCDD Grade A or Grade B experience/certification preferred.
- UPDA/MMUP registration – preferred for an engineering-level candidate.
- NFPA certifications/training – preferably NFPA 13, NFPA 72 and relevant Fire Protection standards.
- NFPA CFPS (Certified Fire Protection Specialist) – an added advantage.
- Manufacturer-specific certifications for systems such as Notifier, Honeywell, Siemens, Edwards, Hochiki, Johnson Controls/Tyco, etc. – an advantage.
Preferably candidates available in Qatar and available to join at the earlist.
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Title: Lead Expert- Fire Alarm & Fire Fighting
Company: Techno Q
Location: Doha, Qatar
Category: