Overview
Laundry Manager- Commercial Laundry Jobs in Doha, Qatar at Marriott International
Job Number:
Job Category:Housekeeping & Laundry
Location:The St. Regis Doha, Doha West Bay, Doha, Qatar, 14435
Schedule:Full Time
Located Remotely?N
Position Type:Management
Job Summary
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and cleanwork environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
CANDIDATE PROFILE Education And Experience
High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.
CORE WORK ACTIVITIES Managing Department Operations and Budgets
Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.
Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Ensures consistent workflow to minimize peaks and valleys in production.
Brings issues to the attention of the department manager and Human Resources as necessary.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
Orders cleaning supplies and uniforms within budget.
Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
Works effectively with the Engineering department on Laundryequipment maintenanceneeds.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Operates all department equipment as necessary and reports malfunctions.
Develops, maintains and uses effective back-up plans for breakdowns.
Evaluates and implements new techniques, supplies and equipment.
Leading Discipline Teams
Ensuring and maintaining the productivity level of employees.
Utilizing interpersonal andcommunication skillsto lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encouraging and building mutual trust,respect, and cooperation among team members.
Establishes and maintains open,collaborativerelationships with employees and ensures employees do the same within the team.
Providing and Ensuring Exceptional Customer Service
Providing services that are above and beyond forcustomer satisfactionand retention.
Improving service by communicating and assisting individuals to understandguest needs, providing guidance, feedback, and individual coaching w…
Title: Laundry Manager- Commercial Laundry
Company: Marriott International
Location: Doha, Qatar
Category: Management, Hospitality / Hotel / Catering
