Overview
KSA Country Operations Manager-Female Jobs in Riyadh, Saudi Arabia at Omorfia Group
Title: KSA Country Operations Manager-Female
Company: Omorfia Group
Location: Riyadh, Saudi Arabia
The role is accountable for the overall operational leadership, performance, and expansion execution of Omorfia Group’s multi-brand portfolio across Saudi Arabia.
This role holds full country-level responsibility for business delivery, operational excellence, people leadership, and administrative governance, while ensuring that brand-specific standards, service SOPs, and identity-led practices remain owned and governed by the respective Brand Heads.
The role serves as the primary operational integrator between Group Leadership, Brand Leadership, and KSA execution teams.
Experience Required & Competencies
- 5–7+ years in multi-site operations leadership, ideally across retail, hospitality, beauty, wellness, or service-intensive industries.
- Proven track record managing multi-brand or multi-concept portfolios.
- Experience in Saudi market operations and regulatory landscape is a must.
- Strong commercial and operational acumen.
- Proven ownership of P&L and commercial performance delivery.
Key Responsibilities
- Lead the overall operational performance of Omorfia Group’s multi-brand portfolio across KSA.
- Own country-level P&L delivery, revenue growth, and profitability targets.
- Oversee day-to-day operations across all locations, ensuring service excellence and operational consistency.
- Lead expansion readiness, including pre-opening staff training coordination, and operational setup, and ensure smooth launch and stabilization of new locations.
- Drive workforce productivity, scheduling efficiency, and staff cost optimisation.
- Oversee administrative governance, facility standards, and compliance with labour and municipality regulations.
- Monitor and control operational costs, including payroll, consumables, and procurement.
- Act as the operational integrator between Group Leadership, Brand Heads, and KSA execution teams.
- Ensure brand standards, SOPs, and service protocols are executed in line with Brand governance frameworks.
Skills & Competencies
- Multi-site operations leadership
- Strong commercial and financial acumen
- Workforce productivity and manpower planning
- Operational excellence and SOP governance
- Stakeholder management across matrix structures
- Knowledge of KSA labour and regulatory compliance
- Decision-making and problem-solving capability
- Leadership, communication, and influencing skills