Overview
Kids Club Attendant – Waldorf Astoria Jobs in Ras Al Khaimah, UAE/Dubai at TALENTMATE
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Kids Club Attendant
, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here’s what you’ll do during a typical day:
- To organize and host age-appropriate, entertaining and educational activities for the young guests and their families according to Children’s Club concept to create a fun filled atmosphere, providing safe care, a personalized and intuitive service.
- To follow pre-opening, opening, closing and post-closing operational and cleaning procedures at the Children’s Club.
- To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
- To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
- To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
- To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- To follow Hotel Service Delivery Standards operating standards at any time.
- To offer younger guests a safe and fun environment by maintaining a constant awareness of the children’s whereabouts.
- To exercise discretion and good judgment when interacting with the children and to communicate with parents in a tactful and courteous manner to generate a high level of comfort.
- To intervene when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities.
- To meet and greet arriving young guests.
- To provide babysitting services upon guest/GM request.
- To strive constantly to increase guest satisfaction through Individuality, Quality, Creativity, Range and Value for money available throughout the property.
- To ensure special focus on all children in the resort to provide them with a memorable holiday.
- To handle guests complaints and ensure complete solution of any shortcomings – involve Supervisor and Duty Manager if necessary.
- To seek to minimise costs through correct use and handling of hotel property and equipment.
- To attend and actively participate in training sessions.
- Any other tasks as requested by our guests, supervisor or Management of the resort.
- Is obliged to take part in internal training courses and to implement what has been learnt in daily practice.
- To handle Children’s club consumables and merchandising stock, managing available material.
- To assist on organizing children experiences with other departments.
- To assist on coordinating child amenities.
- To organize and accompany outdoor and indoor activities, children’s sports, family activities and celebrations during holiday seasons.
- To request cleaning or maintenance when necessary.
Supportive Functions
- The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.
Qualifications
What It Takes To Make The Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality
. Acting with Integrity and always doing the right thing. Inspiring others through Leadership
. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- High School Diploma/University Degree (list highest required level only)
- License or Certification
- Languages
Job Details
Role Level: Not Applicable
Work Type:
Full-Time
Country:
United Arab Emirates
City:
Ras Al Khaimah
Company Website:
Job Function:
Management
Industry/Sector:
Other
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Title: Kids Club Attendant – Waldorf Astoria
Company: TALENTMATE
Location: Ras Al Khaimah, UAE/Dubai
Category: