Overview
Key Account Manager/iGaming Jobs in Dubai, UAE at Burjline Builders
Position: Key Account Manager (iGaming Sector)
Job Summary:
We are looking for a results-driven and relationship-focused Key Account Manager to manage and grow a portfolio of high-value clients in the iGaming industry. This role is responsible for building long-term relationships, optimizing player value, and ensuring client satisfaction through effective communication, performance analysis, and strategic support. The ideal candidate will have experience in account management, a strong understanding of iGaming products (casino, sports book), and the ability to thrive in a fast-paced, data-driven environment.
Key Responsibilities:
Manage and grow a portfolio of key clients, ensuring high levels of engagement, retention, and satisfaction
Act as the main point of contact for assigned accounts, providing ongoing support and performance updates
Understand clients business needs and align solutions to help them achieve their goals
Analyze account performance, player data, and campaign results to identify growth opportunities
Coordinate with internal teams (marketing, product, support, finance) to deliver seamless service
Monitor client activity and behavior to proactively address any issues or opportunities
Negotiate and renew contracts or agreements as needed
Stay informed on industry trends, competitor activity, and regulatory changes relevant to your markets
Prepare and deliver regular performance reports, forecasts, and strategic reviews
Requirements:
Proven experience as a Key Account Manager or in client-facing roles, preferably in the iGaming sector
Strong knowledge of online casino operations
Excellent communication, negotiation, and relationship management skills
Data-driven mindset with the ability to interpret KPIs and analytics
Strong organizational skills and the ability to manage multiple accounts and priorities
Proficiency in CRM tools and Microsoft Office / Google Workspace Fluent in English; additional languages are a plus Bachelor’s degree in Business, Marketing, or a related field
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Title: Key Account Manager/iGaming
Company: Burjline Builders
Location: Dubai, UAE
Category: Business (Client Relationship Manager, Business Development)
