Overview
Key Account Manager Bahrain Jobs in Doha, Qatar at Transcorp International
The Key Account Manager owns and grows strategic client accounts across Qatar and Bahrain, ensuring service satisfaction, revenue retention, and new business development in alignment with commercial targets. This role serves as the strategic relationship owner for assigned accounts and drives long-term partnership value, while supervising and guiding the junior BD team. The successful candidate is the senior commercial face of the company to its most important customers.
Key Responsibilities
- Serve as the primary relationship owner for assigned client accounts across Qatar and Bahrain
- Conduct regular client reviews, performance reporting, and satisfaction assessments
- Coordinate with Operations teams to ensure SLA adherence and timely resolution of client escalations
- Drive account retention and revenue growth through proactive engagement, upselling, cross-selling, contract renewals and adding new customers.
- Identify and develop new business opportunities within existing accounts and adjacent segments
- Align with the Managing Director in preparing proposals, pricing, and commercial agreements
- Supervise and guide junior BD roles (Specialist, Coordinator) in day-to-day client engagement
- Coach team members on commercial discipline, CRM hygiene, and client service standards
- Manage the commercial pipeline and maintain accurate and updated CRM records
- Monitor market trends, competitor activity, and client needs to inform commercial strategy
- Collaborate with Operations, Finance, and other functions to ensure client commitments are met.
Qualifications
- Minimum 10 years of B2B sales / account management experience
- At least 4 years managing strategic logistics or supply chain accounts in the GCC
- Demonstrated record of revenue retention and growth across key accounts
- English — fluent written and spoken
- Arabic language proficiency
- Experience leading or coaching a small commercial team
- Established relationships with key Qatar/Bahrain shippers, retailers, or e-commerce players
- Strong account planning and strategic selling discipline
- Proficient with CRM platforms and pipeline reporting
- Commercial modelling and unit-economics analysis
- Contract structuring, SLA design, and commercial governance
- Advanced Microsoft Office (Excel, PowerPoint)
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Title: Key Account Manager Bahrain
Company: Transcorp International
Location: Doha, Qatar
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