Overview
IT Technical Support Jobs in Cairo, Cairo, Egypt at Bayantech
Title: IT Technical Support
Company: Bayantech
Location: Cairo, Cairo, Egypt
Job Description :
Installing, configuring, and upgrading computer hardware and software
Responding to support queries from the help desk ticketing system, phone, and email
Installing and upgrading anti-virus software to ensure security at the user level
Performing tests and evaluations on new software and hardware
Installing and troubleshooting CCTV
Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
Managing employees’ emails/accounts
Adding and updating the inventory of all equipment, software, and license users
Creating and updating IT data documentation if needed
Requirements :
Bachelor’s degree in computer science or related field
0-1 years of experience in a help desk environment
A+ and N+ certifications preferred
Highly organized to handle help desk tickets effectively
Ability to diagnose and resolve basic computer technical issues
Cybersecurity and Networking knowledge.