Overview
IT Systems & AI Automation Specialist Jobs in Dubai, UAE at MENA Recruit
About the Role
We are seeking a highly organised IT Systems & AI Automation Specialist to join a fast-growing international investment group based in Dubai. This hands-on role is responsible for supporting the Group's IT infrastructure, enhancing operational efficiency, and driving the adoption of AI and automation solutions across the business.
The successful candidate will provide day-to-day IT support, implement structured processes, and identify opportunities to streamline workflows through technology. Working closely with stakeholders, you will play a key role in supporting the Group's ongoing digital transformation and continuous improvement initiatives.
Key Responsibilities
• Provide day-to-day IT support across the business, including troubleshooting hardware, software, network, and systems issues.
• Manage and maintain Microsoft 365, cloud platforms, business applications, user accounts, access controls, and IT assets.
• Develop, implement, and document structured IT processes, policies, and best practices to support business operations.
• Identify opportunities to improve efficiency through process optimisation, workflow automation, and the adoption of new technologies.
• Evaluate, implement, and support AI-powered tools and automation solutions to enhance productivity and streamline operations.
• Build and maintain automations using low-code/no-code platforms and basic scripting where appropriate.
• Support IT infrastructure projects, system upgrades, migrations, and digital transformation initiatives.
• Liaise with external vendors and service providers while collaborating with internal stakeholders to deliver effective technology solutions.
• Monitoring emerging technologies, AI developments, and industry best practices, recommending practical applications for the business.
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Title: IT Systems & AI Automation Specialist
Company: MENA Recruit
Location: Dubai, UAE
