Overview
IT Support Engineer Jobs in Dubai at Alleanza Healthcare LLC
Key Responsibilities
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
- Manage and support all company software applications, including HRMS, medical software, ERP systems, Microsoft Office, and other business applications.
- Configure, administer, and troubleshoot company email accounts, Outlook, Microsoft 365, and related email services.
- Strong knowledge in Work management and CRM Softwares.
- Provide technical support to employees for hardware, software, networking, and system-related issues.
- Manage user accounts, passwords, permissions, and access rights across various systems.
- Perform installation, upgrades, and maintenance of operating systems and software applications.
- Monitor system performance and ensure optimal uptime of IT infrastructure.
- Maintain and troubleshoot LAN, Wi-Fi, internet connectivity, VPN, and network devices.
- Perform regular data backup, recovery, and disaster recovery procedures.
- Ensure data security, antivirus protection, endpoint security, and compliance with IT policies.
- Coordinate with software vendors, internet providers, and third-party IT service providers.
- Support implementation, maintenance, and upgrades of HRMS and healthcare management systems.
- Configure and maintain printers, shared drives, cloud storage, and file servers.
- Maintain IT asset inventory and documentation for all hardware and software licenses.
- Assist in onboarding and offboarding employees by setting up and disabling user accounts, email IDs, and IT equipment.
- Diagnose and resolve software compatibility issues and system failures.
- Provide remote and onsite technical support across company locations.
- Maintain documentation of IT procedures, configurations, and troubleshooting guides.
- Recommend and implement improvements to enhance IT infrastructure and operational efficiency.
- Ensure compliance with cybersecurity best practices and organizational IT standards.
- Perform any other IT-related duties assigned by management.
Pay: AED2,104.96 – AED6,859.87 per month
Application Question(s):
- Years of experience working in UAE?
- In many day you can start to work with us ?
Work Location: In person
Title: IT Support Engineer
Company: Alleanza Healthcare LLC
Location: Dubai
