Overview
IT Support Engineer Jobs in Dubai, UAE/Dubai at AMIT International Group FZE
We are seeking an experienced IT Support Specialist to diagnose and troubleshoot hardware and software issues across various platforms, ensuring minimal downtime for end-users while managing IT assets and providing timely, seamless support.
Responsibilities
- Diagnose and troubleshoot hardware and software issues across various platforms, ensuring minimal downtime for end-users.
- Manage and maintain IT assets, including inventory tracking and lifecycle management of equipment to optimize resource utilization.
- Provide timely support through various channels, including phone, email, and chat, ensuring a seamless user experience.
- Document all technical issues and resolutions accurately in the ticketing system to enhance knowledge sharing and improve future troubleshooting.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least five years of hands‑on experience in an IT support role, handling a variety of technical challenges.
- Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified:
Azure Fundamentals. - Experience in a fast‑paced environment, preferably in a corporate or tech‑driven industry.
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Title: IT Support Engineer
Company: AMIT International Group FZE
Location: Dubai, UAE/Dubai
Category: