Overview
IT Support Engineer Jobs in Abu Dhabi Emirate, United Arab Emirates at SKLD Manpower Services
Title: IT Support Engineer
Company: SKLD Manpower Services
Location: Abu Dhabi Emirate, United Arab Emirates
- Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal disruption to their work.
- Manage help desk tickets, prioritize and address user queries and issues effectively.
- Monitor IT systems and infrastructure to ensure optimal performance and availability.
- Perform regular maintenance tasks such as updates, patches, and backups to keep systems secure and up-to-date.
- Provide technical assistance and guidance to users, helping them understand and use IT systems and software efficiently.
- Create and maintain detailed documentation of IT systems, configurations, and procedures for reference and training purposes.
- Liaise with external vendors and service providers to resolve technical problems and ensure high-quality service delivery.