Overview
IT Specialist Jobs in Cairo, Cairo, Egypt at Fawry MSME Finance
Title: IT Specialist
Company: Fawry MSME Finance
Location: Cairo, Cairo, Egypt
· Install, configure, and support workstation software, hardware, printers, and laptops.
· Implement applications and software upgrades and troubleshoot any performance issues.
· Respond to enquiries from staff submitted through the ticketing system to help them resolve any hardware or software problems.
· Support users in the use of laptop equipment by providing any necessary training and advice.
· Recommend suitable software and hardware systems where these might improve overall performance.
· Create new user accounts and giving their access permissions on company IT assets and systems based on approved IT policies, procedures based on each position role requirements.
· Ensure the proper distribution and custody of hardware (such as laptops, phones, printers, etc.) to employees, tracking the issuance and return of these assets.
Requirements
University Degree.
IT certifications is a plus (CCNA, MCSA, ITIL)
1-4 years of experience as IT help desk or IT Specialist.
Experience in basic maintenance of Laptops, printers, Tablets (Hardware, Software)
Very-Good proficiency in both spoken and written English is required.
