Overview
IT Service Assurance Lead: SLA, QA & Compliance Jobs in Riyadh, Saudi Arabia at cyberani solutions
cyberani solutions in Riyadh seeks an IT Service Management professional to ensure consistent delivery and performance of IT services aligned with SLAs, OLAs and KPIs. You will lead service quality assurance, monitor performance, and drive regulatory compliance including NCA audits.
Responsibilities include developing reports and dashboards, conducting service reviews with internal teams and vendors, implementing QA practices, and guiding corrective actions.
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Title: IT Service Assurance Lead: SLA, QA & Compliance
Company: cyberani solutions
Location: Riyadh, Saudi Arabia
Category: