Overview
IT Helpdesk Agent- Arabic Jobs in Doha at Metazyber Technologies
Technical Proficiency: Proficient in ITIL methodologies, capable of resolving IT issues across OS, hardware, networking, software applications, and remote tools, with hands-on experience in ITSM tools and very good communication skills.
Responsibilities:
a) Address end-user concerns regarding IT services and products.
b) Provide information and access to relevant resources for user queries.
c) Ensure high levels of customer satisfaction.
d) Maintain professional and courteous communication with end users.
e) Handle emails, calls, and service requests promptly.
Education & Certification:
- Bachelor’s degree in IT related field.
- ITIL V4 Certification.
Contract : 3 Months and extentable
Pay: Up to QAR6,000.00 per month
Application Question(s):
- Are you available to join from 2nd August 2026?
Language:
- Arabic (Preferred)
License/Certification:
- ITIL V4 (Preferred)
Location:
- Doha (Required)
Work Location: In person
Title: IT Helpdesk Agent- Arabic
Company: Metazyber Technologies
Location: Doha
