Overview
IT Enterprise support lead Jobs in Jeddah, Saudi Arabia at Dukan
???? Hiring: Enterprise Application Support Leader
Location: Jeddah, Saudi Arabia
We are looking for an experienced Enterprise Application Support Leader to join our IT team and support critical business applications across our retail operations.
Key Responsibilities:
• Provide Level 1 & Level 2 support for ERP and POS applications.
• Support SAP ERP and iVend POS environments.
• Monitor and maintain application SLAs and system performance.
• Troubleshoot and resolve application incidents and user issues.
• Coordinate with vendors and internal teams for issue resolution and system enhancements.
• Support retail operations across stores and head office.
• Participate in testing, upgrades, patches, and new application releases.
• Analyze recurring issues and recommend system improvements.
Title: IT Enterprise support lead
Company: Dukan
Location: Jeddah, Saudi Arabia
