Overview
Information Technology Help Desk Analyst Jobs in Dubai, Dubai, United Arab Emirates at AIQU
Title: Information Technology Help Desk Analyst
Company: AIQU
Location: Dubai, Dubai, United Arab Emirates
We are looking for IT HelpDesk for one of our direct client based in Dubai, UAE.
Job Description
Network Video Recorder (NVR) Expertise:
Proficient in installing, configuring, and managing various NVR systems and brands like Hikvision.
Understanding about hikcentral professional, ivms 4200, hik-connect applications
understanding of NVR functionalities, including recording schedules, storage management, user access control, and event configuration.
Experience with firmware updates, troubleshooting, and performance optimization of NVRs.
Knowledge of video compression standards (e.g., H.264, H.265) and their impact on storage and bandwidth.
Camera Configuration and Management
Expertise in configuring various types of security cameras (fixed, PTZ, dome, bullet, etc.) from different manufacturers.
Ability to set up camera parameters such as resolution, frame rate, exposure, focus, and zoom.
Experience with IP addressing, network configuration, and integrating cameras into the network.
Proficiency in configuring camera features like motion detection, tamper detection, and analytics.
Ability to troubleshoot network connectivity issues related to cameras and NVRs.
Strong analytical and problem-solving skills to diagnose and resolve issues related to NVRs, cameras, and network connectivity.
deep understanding of software deployment methodologies.
Ability to perform routine system maintenance tasks, including software updates, patching, and backups.
