Overview
Indoor Sales Executive Jobs in Dubai at Swaad Station Restaurant
Job Summary:
We are looking for a Indoor Sales Executive to manage end-to-end face-to-face customer interactions, ensuring a seamless and high-quality service experience. The role involves directly engaging with customers, understanding their needs, resolving concerns, and proactively upselling relevant services to enhance customer satisfaction and business revenue.
Key Responsibilities:
- Greet and attend to customers in person in a professional and welcoming manner
- Handle end-to-end customer service, from initial inquiry to service completion
- Understand customer requirements and guide them to suitable services
- Provide detailed information about services, pricing, and ongoing offers
- Identify opportunities to upsell and cross-sell services based on customer needs
- Build strong relationships with customers to encourage repeat business
- Manage customer appointments, follow-ups, and coordination with internal teams
- Address customer concerns and complaints promptly and effectively
- Maintain accurate customer records and update systems regularly
- Ensure high standards of customer experience at all touchpoints
Key Skills & Competencies:
- Excellent face-to-face communication and interpersonal skills
- Strong customer handling and relationship-building ability
- Sales mindset with upselling and cross-selling skills
- Problem-solving and conflict resolution skills
- Presentable, confident, and customer-focused personality
- Ability to multitask in a fast-paced environment
Qualifications & Experience:
- Bachelor’s degree.
- 1–3 years of experience in customer service, front office, or client-facing roles
- Experience in upselling or sales will be an added advantage
- Experience in any customer service industry like retail, hospitality, or service industry preferred
Job Type: Full-time
Pay: From AED4,500.00 per month
Application Question(s):
- Do you have experience in service based industry?
- How would you rate your communication skills? Out of 10
Work Location: In person
Title: Indoor Sales Executive
Company: Swaad Station Restaurant
Location: Dubai
