Overview

Indoor Sales Executive Jobs in Dubai at Swaad Station Restaurant

Job Summary:

We are looking for a Indoor Sales Executive to manage end-to-end face-to-face customer interactions, ensuring a seamless and high-quality service experience. The role involves directly engaging with customers, understanding their needs, resolving concerns, and proactively upselling relevant services to enhance customer satisfaction and business revenue.

Key Responsibilities:

  • Greet and attend to customers in person in a professional and welcoming manner
  • Handle end-to-end customer service, from initial inquiry to service completion
  • Understand customer requirements and guide them to suitable services
  • Provide detailed information about services, pricing, and ongoing offers
  • Identify opportunities to upsell and cross-sell services based on customer needs
  • Build strong relationships with customers to encourage repeat business
  • Manage customer appointments, follow-ups, and coordination with internal teams
  • Address customer concerns and complaints promptly and effectively
  • Maintain accurate customer records and update systems regularly
  • Ensure high standards of customer experience at all touchpoints

Key Skills & Competencies:

  • Excellent face-to-face communication and interpersonal skills
  • Strong customer handling and relationship-building ability
  • Sales mindset with upselling and cross-selling skills
  • Problem-solving and conflict resolution skills
  • Presentable, confident, and customer-focused personality
  • Ability to multitask in a fast-paced environment

Qualifications & Experience:

  • Bachelor’s degree.
  • 1–3 years of experience in customer service, front office, or client-facing roles
  • Experience in upselling or sales will be an added advantage
  • Experience in any customer service industry like retail, hospitality, or service industry preferred

Job Type: Full-time

Pay: From AED4,500.00 per month

Application Question(s):

  • Do you have experience in service based industry?
  • How would you rate your communication skills? Out of 10

Work Location: In person

Title: Indoor Sales Executive

Company: Swaad Station Restaurant

Location: Dubai

 

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