Overview

HR Operations Specialist Jobs in Dubai, UAE at JD.COM

HR Operations Specialist

Location:

Dubai, UAEAbout the Role We are looking for a highly

organized and detail-oriented

HR Operations Specialist to join our HR Shared Services Center (SSC) in Dubai. This role plays a vital part in ensuring the smooth execution of daily HR operations and delivering a seamless employee experience across the organization. The ideal candidate is proactive, efficient, and thrives in a

fast-paced

, multicultural environment.

Key Responsibilities

HR Administration Support day-to-day HR functions including onboarding, offboarding, and employee data management.

Maintain accurate HR records and documentation.

Assist in payroll processing and

employee benefits

administration.

Visa & Immigration Handle work visa applications, renewals, and cancellations for expatriate employees.

Ensure compliance with UAE immigration laws and company policies.

Employee Support Serve as the first point of contact for HR-related inquiries.

Address issues related to payroll, reimbursements, and IT onboarding.

Provide timely support to employees and help resolve concerns.

Service Provider Coordination Liaise with external vendors to ensure high-quality HR service delivery.

Track vendor performance and manage service-level agreements.

Qualifications & Skills

Minimum 2 years of experience in an HR support or operations role in the UAE.Bachelor’s degree in Human Resources, Business Administration, or a related field.

Strong organizational and administrative skills with

attention to detail

.

Excellent

communication

and interpersonal abilities.

Fluency in English is required;

Chinese is a plus.

Proficient in Microsoft Office applications (Excel, Word, Outlook).If you’re an HR professional who is passionate about supporting people and processes, we’d love to hear from you.

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Title: HR Operations Specialist

Company: JD.COM

Location: Dubai, UAE

Category: HR/Recruitment (Business Internship), Business (Business Internship)

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