Overview
HR & Office Administrator Jobs in Dubai, United Arab Emirates at NATS
Title: HR & Office Administrator
Company: NATS
Location: Dubai, United Arab Emirates
NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Job Purpose:
The HR & Office Administrator plays a key role in supporting the HR function, office operations, and facility management. This includes full office management, ensuring a smooth and efficient work environment for the MENA team.
Accountabilities:
Ensure the office is well-maintained, stocked, and organised, including ordering office supplies and managing vendor relationships.
Act as the first point of contact for office-related queries, visitors, and incoming communications ensuring a best-in-class customer experience.
Coordinate meetings, executive visits, and organise company events, CSR or team-building activities.
Implement health & safety processes ensuring full compliance with local regulations for UAE & India.
Be the responsible person to support logistics in the event of emergency evacuation.
Manage relationships with facility service providers (cleaning, telecommunication, maintenance, security, etc.).
Arrange office repairs, maintenance schedules, and liaise with building management when necessary.
Process invoices, expense reports, and purchase orders in coordination with the finance team.
Maintain records of office and HR-related expenses, ensuring accuracy and compliance.
Assist in reconciling office-related payments and liaise with suppliers regarding on time payments.
Support payroll-related transactions such as EOSB as required.
Identify potential cost saving/cost avoidance across the MENA business.
Maintain and update employee records in compliance with data protection regulations.
Support onboarding and offboarding processes, including contract preparation, IT equipment order & set-up.
Liaise with DMCC Free Zone to process visas, renewals, work permits, annual audit, trade licence.
Process and track employee leave requests, absences, and attendance records.
First point of contact for HR related queries.
Support performance management processes by tracking appraisals, training, and development plans.
Handle HR-related queries from employees and escalate issues when needed.
Assist in implementing and maintaining HR policies and procedures.
Support HR, office, and facilities-related projects as needed.
Maintain confidentiality in handling sensitive employee and financial information.
Contribute to creating a positive and efficient workplace culture.
Essential skills and experience:
Strong organisational and multitasking abilities.
Excellent communication and interpersonal skills.
Attention to detail and a high level of accuracy.
Proficiency in MS Office (Word, Excel, Outlook) and HR or financial systems.
Ability to handle confidential information with discretion.
Problem-solving and time-management skills.
Proactive and able to work independently.
Experience working within DMCC Free Zone or similar Free Zone.
Knowledge of HR policies, employment laws, and office procedures.
Experience in payment processing, invoicing, or basic financial administration (preferred).
Degree or certification in Human Resources, Business Administration, Finance, or a related field (preferred).
Office-based role with standard working hours.
May require occasional travel, extended hours, or facility-related on-call duties.
Additional Vacancy Information:
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our…
