Overview
Hotel Manager Jobs in Medina, Saudi Arabia at MSIH Ventures
The property is a 34-room, 3-star property in the Quba district of Madinah. This is a ground-floor opportunity: you will build the team, set the systems, and own commercial performance from day one — with direct access to the owner and a clear pathway to multi-property oversight as the portfolio grows. If you thrive in pre-opening environments and understand the rhythm of Hajj and Umrah demand cycles, this role was written for you.
About the role
– Location: Madinah, KSA
– Type: Full Time
– Reports to: Owner / Managing Director
Key responsibilities
– Lead the pre-opening phase: complete staff recruitment, onboarding, and role-specific training before the hotel receives its first guests.
– Oversee all front-of-house operations daily — reception, check-in/check-out, guest relations, and complaint resolution.
– Own OTA channel management, with a primary focus on Booking.com: maintain rate parity, update availability, respond to guest reviews, and chase the property rating.
– Build and execute a dynamic pricing strategy that accounts for Hajj, Umrah, Ramadan, and shoulder-season demand fluctuations.
– Manage housekeeping and maintenance schedules to maintain room-readiness standards appropriate for a 3-star licence classification.
– Control operating costs — procurement, petty cash, supplier contracts — and report monthly P&L summaries to the owner.
– Ensure full regulatory compliance: MISA licence conditions, Balady (municipal) requirements, GOSI registration for all staff, and Qiwa contract authentication.
– Report directly to the owner with weekly operational updates and flag any Nitaqat or Iqama matters requiring owner-level action.
Title: Hotel Manager
Company: MSIH Ventures
Location: Medina, Saudi Arabia
