Overview
Hotel Cleanliness Supervisor Jobs in Dubai, UAE at The Ritz-Carlton
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc., after being cleaned by Housekeeping to ensure quality standards. Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate efforts among Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments. Communicate issues to the next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships; listen and respond appropriately to colleagues’ concerns. Ensure adherence to quality standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
Push and pull a loaded housekeeping cart and other machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for extended periods. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Use computers and/or point of sale systems to enter and locate work-related information.
Read and visually verify information in various formats. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related
Work Experience:
At least 1 year of relevant experience.
Supervisory
Experience:
At least 1 year of supervisory experience.
License or Certification:
None required.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other protected categories by law.
With over 100 award-winning properties worldwide, The Ritz-Carlton creates exceptional experiences that linger long after a guest’s stay. We attract top hospitality professionals who curate lifelong memories. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate.
Our goal is to set the standard for luxury service worldwide, delivering excellence in guest care and comfort. Our ‘Gold Standards’ guide us daily to be better than the next. These standards, including our Employee Promise, Credo, and Service Values, form the foundation of The Ritz-Carlton’s culture and success. Joining us means learning and exemplifying these standards, and being part of a global team where you can do your best work, start your purpose, belong, and grow into the best version of yourself.
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Title: Hotel Cleanliness Supervisor
Company: The Ritz-Carlton
Location: Dubai, UAE
Category: Hospitality / Hotel / Catering (Hotel Management, Hospitality & Tourism)
