Overview

Helpdesk and CAFM Coordinator Jobs in Doha, Qatar at Burjline Builders

Title: Helpdesk and CAFM Coordinator

Company: Burjline Builders

Location: Doha, Qatar

We are seeking a detail-oriented and proactive CAFM Operator (Arabic Speaker) to join our team. The ideal candidate will be responsible for managing and updating the Computer-Aided Facility Management (CAFM) system, ensuring accurate data entry, work order tracking, and effective coordination between maintenance teams and clients. Fluency in Arabic and English is required.

Key Responsibilities

  • Operate and maintain the CAFM system on a daily basis
  • Log, assign, and track work orders and service requests
  • Ensure accurate data entry of assets, PPM schedules, and maintenance records
  • Generate reports related to maintenance activities and system performance
  • Coordinate with maintenance teams, supervisors, and clients
  • Monitor SLA compliance and update job status accordingly
  • Maintain proper documentation and system records
  • Provide administrative support to the facilities management team

Requirements

  • Proven experience working with CAFM systems
  • Minimum 2 years of experience in facilities management or related field
  • Fluent in Arabic (spoken and written) and good command of English
  • Strong computer skills (MS Office, especially Excel)
  • Good communication and coordination skills
  • Ability to handle multiple tasks and meet deadlines
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