Overview
Head Waiter/Head Waitress Jobs in Doha, Qatar at Rotana
Position: Head Waiter / Head Waitress
Head Waiter / Head Waitress
Job Description
We are currently looking for dynamic and self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality food & beverage products, with prompt, accurate, and personalized service.
As a Head Waiter/Head Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit becomes a memorable dining experience. Your role will include key responsibilities such as:
Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
Conduct regular training sessions with the assigned team in line with the departmental SOPs.
Monitor duty schedules for the respective team.
Ensure the proper appearance and grooming of assigned employees.
Work towards the timely setup of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
Handle the welcome of arriving guests and their seating through the hostess and take over if she is not available.
Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
Familiar with the outlet’s menu, promotional activities, and other relevant issues concerning the outlet and the hotel.
Contribute to meet and maximize the monthly revenue budget for the respective outlet.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma/degree in the hospitality field with a maximum of two years of experience in a similar role. You must also have fluency in both written and spoken English, and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be a well-presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location
Doha, Qatar. City Centre Rotana is a 5-star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just a 30-minute drive from the new Hamad International Airport.
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Title: Head Waiter/Head Waitress
Company: Rotana
Location: Doha, Qatar
Category: Restaurant/Food Service (Food & Beverage, Server/Wait Staff, Catering), Hospitality / Hotel / Catering (Food & Beverage, Server/Wait Staff, Catering)
