Overview
Head of Sales – MENA (Enterprise Revenue Growth | Individual Contributor) Jobs in Dubai, Dubai, United Arab Emirates at iSON Xperiences – Smarter Empathic AI
Title: Head of Sales – MENA (Enterprise Revenue Growth | Individual Contributor)
Company: iSON Xperiences – Smarter Empathic AI
Location: Dubai, Dubai, United Arab Emirates
Location: Dubai, UAE
Company: iSON Xperiences
Reporting to: Global Chief Revenue Officer
Role Overview
iSON Xperiences is seeking a high-calibre enterprise sales professional to drive accelerated growth across the MENA region, with a particular focus on the GCC markets, including the UAE, Saudi Arabia, Kuwait, Bahrain, and Qatar.
This is a frontline, individual contributor role designed for a proven enterprise deal closer ($5M+ ACV) and the ability to structure multi-year, multi-geo BPO deals. You will be responsible for originating, structuring, and closing large, complex deals, building a high-value pipeline from day one, and establishing Ison Xperiences as a credible enterprise partner in the region. This role is about execution, speed, and results – not management.
The role requires a strong bias for execution, speed, and ownership. It is not a management position, but rather a revenue-generating role focused on delivering tangible business outcomes and establishing a credible enterprise presence in the region.
What Success Looks Like (First 12 Months)
Success in this role will be measured by the ability to quickly establish traction and deliver meaningful revenue outcomes. This includes:
· Building a qualified enterprise pipeline within 30–60 days
· Closing multi-year deals ranging from $5M–$20M ACV
· Securing anchor enterprise clients across GCC markets
· Establishing a strong regional presence and market credibility
· Developing a repeatable and scalable GTM motion for MENA
Key Responsibilities
The Head of Sales – MENA will take full ownership of enterprise revenue generation across the region, managing the entire sales lifecycle while positioning iSON Xperiences as a strategic partner to large organisations.
1. Enterprise Deal Origination & Closure
· Own the end-to-end enterprise sales cycle, from opportunity identification through to deal closure
· Originate, structure, and close $5M+ ACV enterprise deals
· Lead complex deal orchestration across CX, BPO, AI, and managed services offerings
2. Strategic Market Penetration
· Drive growth across UAE, Saudi Arabia, Kuwait, Bahrain, and Qatar
· Build direct relationships with C-suite stakeholders and decision-makers
· Position the organisation as a trusted enterprise transformation partner
3. Target Account Strategy
· Develop and execute named account strategies across key sectors, including Telecommunications, Banking & Financial Services, Government, Utilities and Retail
· Identify and prioritise high-value opportunities within strategic accounts
4. Commercial Structuring & Negotiation
· Lead high-value, high-stakes commercial negotiations
· Structure deals to ensure long-term value, scalability, and margin optimisation
· Navigate complex stakeholder environments to drive deal closure
Candidate Profile
· Proven track record of closing large enterprise deals ($5M+ ACV) within BPO, CX, contact centre, or managed services environments
· Demonstrated experience structuring multi-year, multi-country deals, including complex commercial and contractual frameworks
· Strong understanding of the GCC/MENA market, with an established network across key markets such as UAE, Saudi Arabia, Kuwait, and Bahrain
· Extensive experience engaging and influencing C-suite stakeholders, with the ability to navigate complex decision-making structures
· Solid commercial acumen, with the ability to build, price, and negotiate high-value deals that deliver long-term value and margin
· Bachelor’s degree in Business, Commerce, or a related field is preferred; MBA or equivalent is advantageous but not essential
What This Role Is Not
This role is intentionally focused and execution-driven. It is important to note that it is:
· Not a people management role
· Not focused on account management or client servicing
· Not a relationship-only position
This is a pure enterprise sales role, centred on originating and closing large, strategic deals at pace.
What We Offer
We offer a competitive base salary complemented by an uncapped commission structure, providing significant upside for high performance. The role also presents a unique opportunity to build and scale the MENA region, with direct exposure to global leadership and strategic initiatives.
Why Join iSON Xperiences
iSON Xperiences is a globally established organisation with strong delivery capabilities and a growing international footprint. This role offers the opportunity to take ownership of a high-potential region, shape its growth trajectory, and make a direct impact on enterprise revenue at scale.