Overview
Head of Multichannel Customer Care & Quality Jobs in Jeddah, Saudi Arabia at Azizia Panda United Inc.
Azizia Panda United Inc. is seeking a senior leader to head Customer Care in Jeddah, overseeing call center, Whats App, and social channels. The role emphasizes delivering high-quality customer interactions, aligning KPIs with business goals, and acting as the voice of the customer across internal teams.
The candidate will lead workforce planning, handle escalations, ensure data privacy compliance, and drive continuous improvements in satisfaction, loyalty, and brand trust across all touchpoints.
Title: Head of Multichannel Customer Care & Quality
Company: Azizia Panda United Inc.
Location: Jeddah, Saudi Arabia
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