Overview
Head of Key Accounts Jobs in Lusail, Qatar at Confidential
Title: Head of Key Accounts
Company: Confidential
Location: Lusail, Qatar
Qatarization Opportunity:
We are seeking an experienced Head of Key Accounts responsible for developing and overseeing the engagement and relationship management framework for our most strategic clients. The role coordinates executive-level relationships, ensures effective client retention strategies, identifies opportunities for business expansion, and monitors the proactive management of strategic client needs.
Key Responsibilities:
- Develop the strategic management approach for our highest-value and most strategically significant client accounts.
- Develop long-term trusted relationships with CEOs, SPOCs and senior executives.
- Proactively manage strategic client portfolios.
- Identify retention risks and implement mitigation plans.
- Identify expansion opportunities including new business activities, additional entities, workforce growth and ecosystem participation.
- Coordinate with relevant internal stakeholders to resolve complex matters for the assigned portfolio
- Implement continuous improvement initiatives designed to strengthen client satisfaction and portfolio performance.
- Develop and maintain strategic account management frameworks, governance models, and operating procedures.
- Develop a high-performance culture focused on service excellence, accountability, collaboration, and client success.
- Evaluate commercial opportunities and economic value generated by strategic accounts.
Qualifications, Experience & Skills:
- Minimum 6 years’ experience in Account Management, Corporate Banking, Relationship Management, Consulting or Business Development
- 0-3 years’ experience in supervisory roles.
- Bachelor’s degree in business administration or related disciplines
- Master’s Degree is desirable
- Experience managing strategic corporate clients and executive-level stakeholders.
- Experience leading client retention and growth initiatives.
- Experience working within highly regulated or professional services environments.
- Presentation and communication skills.
- Portfolio management.
- Business development & growth management
- Qatari