Overview
Head Of IT & Digital Services Jobs in Khobar, Saudi Arabia at CARE
Leads planning and delivery of developing and executing the implementation of the Digital IT & Transformation strategy and initiatives with respect to digital services across Group Business Units (BUs) and Corporate functions to enable achieving business strategic objectives. Manages IT & Digital Services, Governance & Assurance, and Program Management Office (PMO).
Skills
Develop a solid Digital Transformation plan including initiatives, programs, and services with focus on business transformation and improvement.
Articulate Strategy & establish initiatives for Digital Transformation across the Group Business Units (BUs).
Constantly explore and assess new digital technologies and solutions for the Group benefits and consideration.
Manage development and regular updates of Policies and Standard Operating Procedures (SOPs).
Facilitate the establishment of an effective IT Assurance Framework (Compliance, maturity assessments, security, etc.).
Ensure effective execution through delivery governance & controls.
Manage projects Governance, Controls & Reporting.
Manage operational Activities Tracking (DSs, ICT & IS) and Operational KPIs reporting.
Drive the adoption of emerging technologies, such as AI, machine learning, and IoT, to drive innovation and streamline processes across the existing digital landscape.
Develop, monitor, and report on the value creation of the digital transformation roadmap, of the related new solution and measure the effectiveness and impact of digital solutions/services, making data-driven decisions to optimize performance and ROI.
Develop a deep understanding of customers, markets, and competitors to inform the digital strategy.
Track record of delivering large-scale digital transformation projects within complex organizations.
Demonstrated experience in leading organizational change management efforts, including driving cultural transformation and overcoming resistance to change.
Experience collaborating with diverse stakeholders across multiple business functions to align digital strategies with overall business objectives and priorities.
Proficiency in strategic planning, roadmap development and setting KPIs.
Identify staffing requirements of the function depending on workload.
Proven working experience as an IT Manager or relevant experience.
Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.
Efficient in handling network-based aspects like administration, communication, and installation.
Professional education in IT and related fields with an emphasis on system management and control.
Fluent collaborator with a knack for coordinating with different team members.
Commendable grasp of fluent communication and time management for organizing projects using a streamlined approach.
Technical Knowledge:
Knowledge of IT Platforms and Infrastructure.
Project management.
Knowledge of system, network, and service management.
Knowledge in information security design, policies, and implementation.
System Design/Architecture/Integration.
Database Design.
Business Analysis.
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Title: Head Of IT & Digital Services
Company: CARE
Location: Khobar, Saudi Arabia
Category: IT/Tech (IT Consultant, IT Project Manager)
