Overview
Head of Information Technology Department Jobs in Jeddah, Saudi Arabia at Attieh Trading Limited
Position Title: Head of Information Technology Department: Information Technology Reports To: the CFO Location: Jeddah, Saudi Arabia Employment Type: Full-time
Position Summary
The Head of IT will lead the company’s information technology function, with primary responsibility for the implementation of, administration, support, and continuous improvement of Microsoft Dynamics 365 Finance & Operations (D365 F&O). The role also oversees the Microsoft 365 environment, day-to-day server operations, IT security follow-up, and upkeep of the corporate website. The ideal candidate combines deep, hands-on D365 F&O expertise with broad IT operational capability and leadership skills to manage vendors, users, and a small internal team.
Key Responsibilities Microsoft Dynamics 365 Finance & Operations
- · Serve as the in-house owner and subject-matter expert for D365 F&O across all business functions (finance, supply chain, procurement, inventory, and reporting).
- · Manage system configuration, user roles and security, workflows, and master data governance.
- · Lead troubleshooting and resolution of functional and technical issues, coordinating with Microsoft and implementation partners as needed.
- · Plan and oversee updates, releases, testing (UAT), and deployment cycles with minimal business disruption.
- · Support integrations between D365 F&O and other business systems, including data migration and interface monitoring.
- · Identify opportunities for process improvement and automation within the ERP, and drive user adoption through training and documentation.
Microsoft 365 Administration
- · Administer the M365, including Exchange Online, SharePoint, One Drive, Teams, and user licensing.
- · Manage user onboarding/offboarding, access rights, and group policies.
- · Resolve day-to-day M365 issues raised by end users and maintain service availability.
Server & Infrastructure Operations
- · Oversee minor server operations, including monitoring, and routine maintenance of cloud servers.
- · Ensure business continuity through reliable backup and recovery procedures.
- · Coordinate with external vendors or service providers for hardware, networking, and infrastructure support.
IT Security Follow-up
- · Monitor and follow up on security alerts, antivirus/endpoint protection, and access controls.
- · Ensure timely application of security patches and updates across systems.
- · Maintain and enforce IT policies covering data protection, acceptable use, and password management.
Website Upkeep
- · Maintain the corporate website, ensuring content is current, functional, and secure.
- · Coordinate with web hosting providers, designers, or agencies for updates, renewals (domains, SSL certificates), and issue resolution.
Qualifications & Experience
- · Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
- · 6–8 years of hands-on experience with Microsoft Dynamics 365 Finance & Operations (or AX 2012 with D365 F&O migration experience)
- · Proven experience leading at least one full-lifecycle D365 F&O implementation or major migration.
- · Prior experience managing cross-functional teams (functional, technical, and third-party vendors).
- · Strong functional knowledge of core D365 modules (Finance, Supply Chain, Procurement, or Retail).
- · Solid understanding of Azure integrations, Lifecycle Services (LCS), Power Platform, and data migration frameworks (DIXF).
- · Strong analytical and troubleshooting skills across functional and technical ERP issues.
- · Ability to translate business requirements into system solutions.
- · Effective vendor and stakeholder management.
- · Clear communication skills with both technical teams and business users.
- · Organized, proactive, and able to prioritize in a multi-tasking environment.
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Title: Head of Information Technology Department
Company: Attieh Trading Limited
Location: Jeddah, Saudi Arabia
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