Overview
Head of Front Desk (European) – Dubai Based – Health and Wellness – 10,000 – 13,000 AED per month (5 Star Hotel background required) Jobs in Dubai, United Arab Emirates at RIG (Recruitment International Group)
Title: Head of Front Desk (European) – Dubai Based – Health and Wellness – 10,000 – 13,000 AED per month (5 Star Hotel background required)
Company: RIG (Recruitment International Group)
Location: Dubai, United Arab Emirates
We are seeking a friendly, organised, and professional Head of Front Desk to be the first point of contact for our health and wellness clinic. This role is essential in creating a warm client experience while supporting smooth daily clinic operations.
Key Responsibilities
- Greet clients and patients in a professional and welcoming manner
- Manage appointments, bookings, and cancellations
- Answer phone calls, WhatsApp, emails, and in-person enquiries
- Handle client check-ins, payments, and receipts
- Maintain accurate client records and booking systems
- Coordinate schedules for therapists, trainers, or clinicians
- Manage daily cash handling and end-of-day reconciliation
- Ensure reception and waiting areas are clean, calm, and presentable
- Support basic administrative and reporting tasks
- Assist with client follow-ups and membership renewals
Required Experience & Skills
- Previous experience as a Receptionist or Front Desk Executive
- Experience in a health, wellness, medical, or hospitality industry
- Excellent communication and customer service skills
- Professional appearance and positive attitude
- Strong organisational and multitasking abilities
- Comfortable using booking systems, POS, and Microsoft Office
- Fluent English (additional languages an advantage)
Salary budget: 10,000 – 13,000 AED per month + medical + visa
(Salary dependant on experience)
Please send CV to [email protected]